Returns & Exchanges
At Final., we want your home to feel perfect, which is why we offer a 30-day return window for all furniture and decor items in their original condition. If a piece doesn't fit your space or vision, our seamless return process ensures a stress-free resolution.
Return Process
- 1.Initiate Your Request
Log into your Final. account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Package with Care
Place the items back in their original packaging, ensuring all hardware, assembly tools, and protective padding are included to prevent damage during transit.
- 3.Schedule a Pickup
Drop off your package at any authorized courier location or contact our support team to arrange a white-glove pickup for oversized furniture pieces.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.